Shipping Policy

Welcome to Lexie Luxe Collective. We are committed to providing a seamless shopping experience and delivering premium-quality 100% human hair wigs, bundles, extensions, and lace products with care, efficiency, and professionalism.

Please review our shipping policy carefully before placing your order.

Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will begin processing on the next business day.

Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information.

Please note:

Processing times may be extended during major sales, holidays, promotional periods, or high-volume order periods.
Orders are only processed after payment has been successfully authorized and verified.
Lexie Luxe Collective reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.

Shipping Timeframes

We currently ship throughout the United States.

Standard U.S. Shipping

Delivery Time: 4–6 business days after shipment
Processing Time: 1–2 business days

Free Shipping

We offer FREE standard shipping on all U.S. orders over $200.

Shipping fees for orders under $200 will be calculated at checkout based on the shipping destination and selected shipping method.

Shipping Address Accuracy

Customers are responsible for ensuring that all shipping and billing information is entered correctly at checkout.

Lexie Luxe Collective is not responsible for:

Delays caused by incorrect or incomplete addresses
Packages delivered to incorrectly entered addresses
Orders returned due to address issues

If you notice an error in your shipping information, please contact us immediately within 24 hours of placing your order.

Order Tracking

Once your order has shipped, tracking details will be emailed to the address provided during checkout.

Please allow up to 24–48 hours for tracking information to update after receiving your shipping confirmation.

Lost, Delayed, or Stolen Packages

Once an order has been shipped and transferred to the shipping carrier, Lexie Luxe Collective is no longer responsible for delays, lost packages, stolen packages, or delivery issues caused by the carrier.

If your package is marked as delivered but cannot be located, we recommend:

Checking with neighbors or household members
Contacting the shipping carrier directly
Filing a claim with the carrier if necessary

Lexie Luxe Collective does not assume responsibility for packages lost or stolen in transit.

Signature Confirmation

For high-value orders, signature confirmation may be required upon delivery for security purposes.

International Shipping

At this time, Lexie Luxe Collective primarily ships within the United States. International shipping availability may vary and additional customs duties, taxes, or import fees are the responsibility of the customer.

Refused Packages

If a package is refused or returned to sender, original shipping fees are non-refundable. Additional shipping charges may apply for reshipment requests.